Terms and Conditions
Introduction and Acceptance of Terms
These Terms and Conditions govern the provision of services by HSE Counsel, a company established and operating within the United Kingdom. HSE Counsel operates the website www.hsecounsel.com and provides professional consultancy, training, and advisory services relating to health, safety, environmental management, and associated disciplines. By accessing our website, requesting information, engaging our consultancy services, enrolling on any training course, or otherwise entering into any form of business relationship with HSE Counsel, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions in their entirety. If you do not accept these Terms, you must not use our website or services. These Terms apply to all clients, learners, organisations, contractors, and individuals unless expressly varied by written agreement signed by an authorised representative of HSE Counsel.
Definitions and Interpretation
For the purposes of these Terms and Conditions, references to HSE Counsel include its director, employees, consultants, agents, partners, and subcontractors. References to the client include any individual or organisation engaging HSE Counsel for services or accessing training. Words importing the singular include the plural and vice versa, and references to any statute or regulation include amendments and replacements in force from time to time. Headings are included for convenience only and do not affect interpretation.
Scope of Services
HSE Counsel provides health, safety, environmental, sustainability, and compliance consultancy services, training courses, audits, inspections, assessments, reports, and advisory support. All services are provided strictly in accordance with the agreed scope, proposal, quotation, or contract and are based on information available to HSE Counsel at the time of engagement. Our services are advisory and supportive in nature and do not relieve clients of their statutory, contractual, or common law duties. Responsibility for compliance with legislation, regulations, and standards remains at all times with the client.
Website Use
The content of the HSE Counsel website is provided for general information purposes only and does not constitute legal or professional advice. While reasonable efforts are made to ensure accuracy, no warranties are given that the content is complete, current, or suitable for any specific purpose. Use of the website is at the user’s own risk, and HSE Counsel accepts no liability arising from reliance on website content.
Formation of Contract
A binding contract between HSE Counsel and the client shall only be formed upon written confirmation, acceptance of a quotation, or commencement of services following instruction. Any terms proposed by the client that conflict with these Terms and Conditions shall not apply unless expressly accepted in writing by HSE Counsel.
Consultancy Engagements and Payments
All consultancy based visits are subject to a minimum advance payment of fifty percent of the total contracted service fee. This advance payment must be received and cleared prior to the commencement of any consultancy visit, assessment, inspection, or on-site service. Where payment is not received within the agreed timeframe, HSE Counsel reserves the right to postpone, reschedule, or cancel the service without liability. The remaining balance shall be payable in accordance with the agreed payment terms, and HSE Counsel reserves the right to charge any administration fees on overdue amounts in line with applicable legislation.
Fees and Expenses
Fees quoted by HSE Counsel exclude any taxes unless stated otherwise. Additional expenses incurred in the delivery of services, including travel, accommodation, or specialist resources, may be charged unless expressly included in the agreed fee. Clients are responsible for ensuring that accurate billing information is provided.
Professional Liability and Insurance
HSE Counsel maintains professional indemnity and public liability insurance in accordance with industry standards and regulatory expectations. Notwithstanding any other provision of these Terms, the total liability of HSE Counsel arising out of or in connection with any services provided shall not exceed one million pounds sterling for professional indemnity and one million pounds sterling for public liability. These limits apply in aggregate to all claims arising from the same or related circumstances.
Reports, Advice, and Site Visits
All advice, opinions, findings, observations, and reports issued by HSE Counsel relate solely to the conditions observed, information provided, and circumstances existing at the date of the visit or assessment. Such reports are prepared exclusively for the client and for the stated purpose. Any assessments, policies, audits, inspection, advice, etc. provided are solely based upon the information provided. HSE Counsel shall not be responsible for any matters arising after the date of the visit, including changes in legislation, site conditions, equipment, operations, staffing, or management practices.
Reliance on Information Provided
HSE Counsel is entitled to rely on information, documentation, and representations provided by the client or third parties. HSE Counsel shall not be liable for errors, omissions, or consequences arising from inaccurate, incomplete, or misleading information supplied to it.
Training Courses and Certification
All training courses delivered by HSE Counsel are intended solely to provide education and knowledge in the relevant subject area. Completion of a course or possession of a certificate or qualification issued by HSE Counsel does not in itself confer competence or authority to act as a competent person. Competence is determined by a combination of appropriate training, experience, knowledge, and ongoing professional development over time, and responsibility for assessing competence rests with the individual and their employer.
Learner Conduct and Responsibilities
Learners are expected to engage appropriately with training activities, comply with instructions, and behave in a professional manner. HSE Counsel reserves the right to remove any learner from a course where conduct is deemed disruptive or unsafe, without entitlement to refund.
Refunds and Cancellations
Any refunds issued by HSE Counsel shall be subject to a deduction of ten percent to cover management and administrative costs. Where courses, consultancy visits, or services have already been enrolled on, scheduled, commenced, or performed, refunds shall not be available under any circumstances, regardless of attendance, participation, or outcome.
Data Protection and Information Sharing
HSE Counsel processes personal and organisational data in accordance with applicable data protection legislation. By engaging HSE Counsel, clients consent to the collection, use, storage, and sharing of their data where reasonably necessary for service delivery, including sharing with partners and third parties for the administration, quality assurance, certification, and verification of courses.
Disclosure for Public Safety
Where HSE Counsel reasonably believes that there is an immediate or serious risk to life, health, or public safety, it reserves the right to disclose relevant data or information to appropriate authorities or regulators. Such disclosure may take place without prior notification where urgent action is required.
Third Party Partners and Marketing Arrangements
HSE Counsel may work with marketing partners, referral partners, or third-party organisations. HSE Counsel is not responsible for any agreements, representations, or commitments made directly between the client and such partners. Any contractual arrangements entered into with third parties are entirely separate, and HSE Counsel accepts no liability for their performance, conduct, or obligations.
Intellectual Property
All intellectual property rights in reports, training materials, documents, methodologies, and content produced by HSE Counsel remain vested in HSE Counsel unless expressly agreed otherwise in writing. Clients are granted a limited, non-transferable licence to use such materials for internal purposes only.
Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed in connection with the services, except where disclosure is required by law or permitted under these Terms.
Force Majeure
HSE Counsel shall not be liable for failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of God, government action, industrial disputes, pandemics, or failure of utilities or transport.
Limitation of Liability
To the fullest extent permitted by law, HSE Counsel shall not be liable for indirect, incidental, consequential, or economic losses, including loss of profit, revenue, data, or reputation. Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.
Termination
HSE Counsel reserves the right to terminate services where payment terms are breached, instructions are unlawful, or continued engagement would pose unreasonable risk.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction over any disputes.
Amendments and Updates
HSE Counsel reserves the right to amend or update these Terms and Conditions at any time. The most current version published on the website shall apply to all future engagements.