Curriculum
- 2 Sections
- 36 Lessons
- Lifetime
- ISO 4600111
- 1.1Introduction to ISO 46001 and Water Efficiency Management Systems
- 1.2Terms, Definitions, and Core Principles of ISO 46001
- 1.3Clause 4 – Context of the Organization
- 1.4Clause 5 – Leadership
- 1.5Clause 6 – Planning
- 1.6Clause 7 – Support
- 1.7Clause 8 – Operation
- 1.8Clause 9 – Performance Evaluation
- 1.9Clause 10 – Improvement
- 1.10Integrating ISO 46001 with Organizational Strategy and Other Management Systems
- 1.11Sustaining a Water Efficiency Management System
- ISO 19011: Guidelines for auditing management systems26
- 2.1Introduction to ISO19011
- 2.2Principles of Auditing
- 2.3Managing an Audit Program
- 2.4Establishing Audit Program Objectives
- 2.5Determining Audit Program Risks and Opportunities
- 2.6Establishing the Audit Program
- 2.7Implementing the Audit Program
- 2.8Monitoring the Audit Program
- 2.9Reviewing and Improving the Audit Program
- 2.10Initiating the Audit
- 2.11Determining Audit Feasibility
- 2.12Preparing Audit Activities
- 2.13Reviewing Documented Information
- 2.14Preparing the Audit Plan
- 2.15Assigning Work to the Audit Team
- 2.16Preparing Working Documents
- 2.17Opening Meeting
- 2.18Communication During the Audit
- 2.19Collecting and Verifying Information
- 2.20Generating Audit Findings
- 2.21Preparing Audit Conclusions
- 2.22Closing Meeting
- 2.23Preparing the Audit Report
- 2.24Completing the Audit
- 2.25Follow-Up Activities
- 2.26ISO 46001 Exam120 Minutes40 Questions
Clause 7 – Support
Purpose of Support in a WEMS
Clause 7 of ISO 46001 focuses on the resources and support mechanisms required to establish, implement, maintain, and improve the Water Efficiency Management System (WEMS). While planning defines what needs to be achieved, this clause ensures that the organization has the capability to achieve it.
Support covers key areas such as resources, competence, awareness, communication, and documented information. Together, these elements form the foundation that enables the WEMS to function effectively.
Organizations must determine and provide the necessary resources for the successful implementation of the WEMS. Resources include anything required to operate and improve water efficiency performance.
These may include:
- Human resources (qualified personnel)
- Infrastructure (equipment, tools, and facilities)
- Technology (monitoring systems, software, and automation)
- Financial resources (budget for improvements and maintenance)
Adequate resource allocation ensures that water efficiency initiatives are not delayed or compromised due to limitations.
Competence refers to the ability of individuals to perform tasks effectively based on their knowledge, skills, and experience.
Organizations must:
- Identify roles that affect water efficiency performance
- Determine the required competencies for those roles
- Ensure that individuals are competent through education, training, or experience
- Take actions to address competency gaps
Competent personnel are essential for maintaining accurate data, implementing processes, and achieving objectives.
Where competency gaps exist, organizations must take steps to address them. This may involve:
- Providing training programs
- Offering professional development opportunities
- Conducting workshops or knowledge-sharing sessions
Training should be relevant to job roles and aligned with the organization’s water efficiency objectives. Continuous development ensures that employees remain capable of supporting the WEMS.
Awareness
Awareness is a critical factor in ensuring that the WEMS is effectively implemented across the organization. Employees must understand:
- The water efficiency policy
- Their contribution to the effectiveness of the WEMS
- The benefits of improved water performance
- The consequences of not conforming to system requirements
When employees are aware of their roles and the importance of water efficiency, they are more likely to actively support initiatives and contribute to improvements.
Communication
Effective communication ensures that relevant information about the WEMS is shared both internally and externally.
Organizations must determine:
- What information needs to be communicated
- When it should be communicated
- To whom it should be communicated
- How communication will take place
Internal Communication
Internal communication ensures that employees are informed about policies, objectives, performance, and changes related to water efficiency.
External Communication
External communication may involve sharing information with regulators, customers, or other interested parties. This could include reporting on water performance or demonstrating compliance with requirements.
Clear and consistent communication enhances transparency and builds trust with stakeholders.
Documented Information
Documented information is essential for ensuring consistency, traceability, and accountability within the WEMS.
ISO 46001 requires organizations to:
- Maintain documented information required by the standard
- Retain documented information as evidence of performance
When creating and updating documented information, organizations must ensure:
- Appropriate identification and description (e.g., title, date, version)
- Proper format and media (digital or physical)
- Review and approval for suitability and adequacy
This ensures that documentation remains accurate, relevant, and easy to use.
To maintain integrity, documented information must be controlled. This includes:
- Ensuring availability where needed
- Protecting information from loss or unauthorized changes
- Managing access and distribution
- Retaining records for required periods
Proper control prevents errors, duplication, and misuse of information.
Water efficiency relies heavily on accurate data. Organizations must ensure that systems are in place for:
- Reliable data collection
- Consistent measurement
- Secure storage
- Easy retrieval for analysis
Good data management supports informed decision-making and improves the effectiveness of the WEMS.
Supporting Organizational Performance
Clause 7 ensures that the organization has the necessary support to achieve its water efficiency objectives. Without adequate resources, competent personnel, and effective communication, even well-planned systems may fail.
This clause strengthens the operational capability of the organization and ensures that all elements required for success are in place.